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Portfolio

Hello, My name is

RUTH OLIVIA J

Digital Marketing & eCommerce Operations Manager

Creative and highly motivated data-driven marketing professional with a passion for acquiring new customers and launching new products and services.

Digital Marketing

Expertise in 3rd party
communication, social media
outlets, marketing, and website processes.

Inventory
& Vendor Control

Adept at managing staff and maintaining inventory control.

Merchandising Strategy

Excels at driving projects to on-time completion while optimizing client expectations and relationships.

Customer Journey Mapping

History of excellence in increasing conversion rates.

Services

Expert ability to drive sales and revenue strategies, social media engagement, and leverage the necessary resources to create truly compelling marketing and communications campaigns.

Strong self-management with attention to prioritization of projects and meeting deadlines within a team environment. Experienced in data analytics and possess a comprehensive understanding of providing the exploration and analysis needed to determine the best digital campaign strategies.

Visuals

Professional Experience

2022
Digital Marketing & eCommerce Operations Manager

Rainbow Apparel Co., Brooklyn, NY
November 2022 - Current
Collaborate closely with the VP of E-Commerce and E-Commerce SEO & eCommerce Ops Manager to align short-term and long-term goals while ensuring seamlessness of website from a shopper's perspective. Oversee the business Product Information System (PIM) and manage all tasks related to customer experience and site maintenance, including data entry and monitoring of SKU's, product/content uploads. Effectively manage project timelines, milestones, and drops while providing support in merchandising, product assortment strategy, and presentations. Coordinate with the inventory manager to maintain front-end product assortments match inventory levels. Align the E-Commerce brand with other retail arms and manage marketing initiatives for all assets, content, SEO/SEM, copywriting, email marketing, and campaigns while working closely with the creative department.

2020
eCommerce Operations Specialist

Rainbow Apparel Co., Brooklyn, NY
June 2019 - January 2020

Supported leadership to execute sales and marketing strategies that drive the business, including website experience and functionality, inventory management, and a variety of projects to inspire loyal consumers. Managed and monitored online assortment with hundreds of new products, reformulations, discontinuations, and bundle opportunities.

2020
Assistant Operations Manager

Gap Maiden Ln., New York, NY 

January 2020 - October 2020

Directed daily operations with annual sales of $1.5M to achieve overall financial objectives through effective management and implementation of retail strategies designed for long-term growth. Proactively worked to assure optimum performance and continual improvement in sales, customers service, inventory management, employee and labor costs, store appearance, and P&L control while maintaining brand standards.

2019
Lead Visual Merchandiser

Gap 34th St. Flagship, New York, NY
June 2019 - January 2020

Supervised a team of 130 associates to set, organize, care for, and sell retail-ready products within the kids and baby departments generating $10M annually. Directly managed a team of 35 associates accountable for merchandising and sales for the kids and baby department. Analyzed various performance objectives and KPIs to spark innovative merchandising strategies that achieve planned financial goals.

2019
Marketing & eCommerce Intern

Cut + Clarity, New York, NY
February 2019 - May 2019

Planned and monitored SEO activities to promote brand visibility. Conducted keyword research for market trends. Partnered with the SEO/Editorial team to create data journalism stories and quarterly consumer reports to amplify through PR and social.

2018
Assistant Customer Experience Manager

Gap Men's 8th St., New York, NY
June 2018 - June 2019

Set the tone for the store and a team of 20+ to bring the brand to life creating positive customer experiences. Drove profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development.

2015
Visual Merchandiser

Gap Women’s Astor Place., New York, NY
March 2015 - June 2018

Applied knowledge of fashion, marketing, and design to create appealing displays that positively influenced consumer behavior. Secured proper stock of merchandise, reviewed inventory reports, and tracked sales to ensure effectiveness.

Skills
Shopify
0%
Marketing
0%
Listrak
0%
Google Attributes
0%
Creativity
Administrative Support
Web Analytics Reporting
Project Management

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